🛡 be998 — Our Commitment to Safe Play

Responsible Gaming —
Your Control, in Your Hands

At be998, we believe entertainment is truly enjoyable only when it stays within conscious limits. On this page, find out how to keep yourself protected and where to get help.

What is responsible gaming and why is it important?

Online casino and betting is fundamentally a form of entertainment. However, like any entertainment, if it becomes uncontrolled it can have a negative impact on your life. be998 always wants you to play for fun — not under financial or mental stress.

Responsible gaming means setting a budget in advance, setting time limits, and never treating gambling as an alternative source of income. be998 gives you the tools to keep your gaming habits balanced and healthy.

Remember: playing at be998 is only for those aged 21 and above. Minors are strictly prohibited from creating or using an account.

21+ Approved for players aged 21 and above only

Recognize the Warning Signs

Repeatedly placing bets to try to recover money you have lost
Spending more than your budget
Hiding your gambling from family or friends
Being unable to stop playing
Taking out loans or using savings to gamble
Feeling mental unease or anxiety
Neglecting professional or family responsibilities

be998's Protection Tools

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. This helps you stay within your budget and prevents overspending. Increasing a limit does not take effect immediately — reducing one applies right away.

Self-Exclusion

If you feel you need a break from playing, you can temporarily or permanently close your account yourself. While self-exclusion is active, you will not be able to log in or place any bets.

Time-Out Feature

Put your account on a temporary pause for any period from 24 hours up to 30 days. During this time, no activity on the account will be possible. Take a peaceful break and come back when you feel ready to play again.

Betting History Review

View your complete betting history, deposit and withdrawal records directly from your account. Analyse your own playing patterns and make decisions accordingly. Ensuring transparency is be998's goal.

Reality Check

Receive automatic notifications at set intervals to remind you how long you have been playing. These notifications help you make conscious decisions — whether to continue playing or to stop.

24/7 Support

At any time, day or night, be998's Bengali-language live chat support team is here for you. Contact live chat directly to activate any responsible gaming tool or to get assistance.

How to set a Deposit Limit

Log in to your account

Open the "Responsible Gaming" tab

Find the "Responsible Gaming" section in your account settings.

Choose the type of limit

Select a daily, weekly, or monthly limit and enter the amount.

Confirm

Save — a reduction in your limit will take effect immediately.

How to activate Self-Exclusion

Contact live chat

Let the be998 support team know via 24/7 live chat that you want self-exclusion.

Select a duration

Tell them how many days or months you want the exclusion to last — a permanent option is also available.

Identity verification

For your security, the support team will verify your account.

Exclusion activated

Your account will be completely deactivated for the selected period — no login or betting will be possible.

Core Principles for Healthy and Safe Play

Set a fixed budget before you play and stick to it.
Do not increase your bets to try to recover money you have lost.
Never bet with money you need for your livelihood.
Treat gambling as entertainment — not as a way to earn income.
Play within set time limits and take regular breaks.
Do not place bets while under the influence of alcohol or other substances.

Talk openly with family and friends about your gambling habits.
Your account is for your personal use only — do not share it with others.
Keep children and minors away from access to your account.
When you feel "I can't stop playing" — that is a signal; seek help.
Review your betting history regularly.
Contact be998 support at any time you need to.

What to do when you need help

There is no shame if gambling becomes a problem — be998's support team is ready to help you with complete confidentiality.

be998 Live Chat Support

Talk directly with our support team in Bengali, 24 hours a day, 7 days a week.

Use live chat to activate any protection tool, close your account, or get advice.

[email protected]

Seek professional help

If you feel your gambling habit is going beyond your control, contact a professional mental health service or counselling centre.

Talk to a loved one. The support of family or a trusted friend is often the greatest help of all.

Responsible Gaming — Common Questions and Answers

You must be at least 21 years old to play at be998. Age verification is required when opening an account. Minors are not permitted to use this platform, and any account found to have been created with assistance for a minor will be closed immediately.

Yes, deposit limits can be changed later. However, requests to increase a limit do not take effect immediately — there is a set waiting period for your protection. Reducing a limit, on the other hand, takes effect right away.

If you have a withdrawable balance in your account at the time you activate self-exclusion, please contact the support team. Withdrawal processing normally takes between 30 minutes and 3 hours. For more details, ask via live chat.

A time-out is a temporary break — usually from 24 hours up to 30 days. Your account is reactivated automatically once the period ends. Self-exclusion is a longer-term option, and a permanent option is also available. If you feel your gambling problem is serious, choosing self-exclusion is the wiser decision.

be998 follows an age verification process when an account is opened. If someone creates an account using false information and it is later confirmed that they are under 21, that account will be closed. Use parental control software on your device to prevent children from accessing casino sites.

Yes, all of be998's responsible gaming tools — deposit limits, time-out, self-exclusion, reality check, and betting history review — are completely free to use. They are designed to keep your gaming experience safe.

You can contact be998 support directly. However, taking action on an account may require the account holder's consent or verification. Start by speaking directly with your loved one, and seek professional counselling if needed.

Enjoy safe entertainment at be998

Play responsibly, stay within your limits, and have fun. Check our FAQ for more information or visit the casino or slots directly.

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Responsible Gaming — Your Control, in Your Hands