be998 Privacy Policy

1 Introduction and Scope

be998 places the highest importance on the privacy of its users. This privacy policy explains how be998 ("we", "us", or "platform") collects, processes, stores, and protects personal information through its website, mobile application, and other digital services.

This policy has been drafted in accordance with the laws of Bangladesh and international data protection standards. By using any of be998's services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].

be998 reserves the right to amend this privacy policy as needed. For any significant changes, we will publish a notice on the platform and/or inform you at your registered email address. Continued use of the services after changes will indicate that you have accepted the revised policy.

2 Information We Collect

be998 may collect the following types of personal information:

2.1 Information Provided Directly

• Full name and date of birth
• Email address and mobile number
• Verification information related to national identity card or passport
• Payment information (partial details of bKash, Nagad, Rocket, or bank account numbers)
• Residential address
• Content of communications with our support team

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Cookie and session tracking data
• Browsing behaviour and game history on the platform
• Login time and session duration
• Transaction history and deposit/withdrawal records

2.3 Information Received from Third Parties

We may receive additional information through identity verification service providers or payment processors, which is stored as part of the KYC process.

3 Purpose of Data Use

be998 uses collected information only for the following legitimate purposes:

• Account management: To ensure registration, login, and account security.
• Identity verification: To confirm age and identity in accordance with applicable regulations.
• Transaction processing: To complete deposits, bonus distribution, and withdrawals.
• Customer support: For resolving issues, handling complaints, and managing live chat.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Responsible gaming: To monitor excessive play patterns and implement protective measures.
• Legal compliance: To comply with applicable laws, regulations, and regulatory authority directives.
• Service improvement: To analyse user experience and improve the platform.
• Communication: To send important notices, policy changes, and security alerts.

4 Data Disclosure and Sharing

be998 may share your information with third parties in the following limited circumstances:

4.1 Service Partners

With payment processors (bKash, Nagad, Rocket, bank), identity verification agencies, and technology infrastructure providers — only the minimum information necessary for them to deliver their designated services.

4.2 Legal Obligations

Information may be disclosed to comply with orders of Bangladeshi courts, lawful requests from law enforcement agencies, or requirements under applicable law.

4.3 Business Entity Transfer

In the event of a business restructuring or acquisition of be998, information may be transferred on the condition that the relevant parties maintain standards equivalent to this privacy policy.

4.4 With Consent

Outside the circumstances described above, your explicit consent will be obtained before your information is shared.

5 Cookie Policy

The be998 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Essential for maintaining login sessions and security.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To understand platform usage patterns — these collect anonymous data.

You can disable cookies from your browser settings. However, disabling certain cookies may limit some functionality of the platform.

6 Data Storage and Security Measures

be998 applies industry-standard security measures to protect your personal information:

6.1 Technical Safeguards

• All data transmissions are protected by SSL/TLS encryption
• AES-256 encryption for stored data
• Regular security audits and vulnerability assessments
• Two-Factor Authentication facility
• Firewall and intrusion detection systems

6.2 Organisational Measures

• Restricted staff access — on a "need to know" basis
• Regular staff training on privacy
• Confidentiality agreements with third parties
• Rapid response plan in the event of a data breach

6.3 Retention Period

Information will be stored while your account is active. Even after account closure, certain information may be retained for a defined period to meet legal and regulatory requirements.

7 Your Rights

As a user of be998, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — subject to legal retention obligations.
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive a copy of your information in a structured format.
• Right to withdraw consent: The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at [email protected]. We will generally respond to your request within 30 working days.

8 Privacy of Minors

be998's services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors.

Age verification steps are included in the registration process. If we become aware that a minor has provided information, we will immediately close that account and delete all associated information.

If you believe that a minor has registered on be998, please notify us at [email protected].

9 International Data Transfers

be998 is primarily a Bangladesh-focused platform. Due to technical infrastructure, your information may occasionally be processed on international servers. In such cases, we ensure that:

• Transferred information will receive protection equivalent to this privacy policy
• All parties are bound by confidentiality agreements
• Applicable legal frameworks are fully complied with

10 Third-Party Links and Services

Some game providers on the be998 platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) deliver their own services. These providers may have their own privacy policies that are outside our control.

When using third-party services, you are advised to review the relevant provider's privacy policy. be998 is not responsible for the privacy practices of third parties.

11 Response to Data Breaches

In the event of a data breach, be998 will take the following steps:

• Notify the relevant authorities within 72 hours of detecting the breach
• Promptly inform affected users
• Take immediate preventive measures
• Assess the extent and impact of the breach
• Provide specific guidance to protect affected users

Please notify us immediately at [email protected] about any data security concerns or suspicious activity.

12 Contact and Complaints

For any questions or concerns about this privacy policy, or to submit a request to exercise your rights, contact us as follows: