be998 Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between be998 ("we", "our", "platform") and the user ("you", "member", "player"). These Terms apply to be998's website, mobile version and all associated services.

In these Terms, "services" refers to all online gaming, sports betting, live casino and related features provided by be998. "Account" refers to each member's individual registered account.

be998 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment takes effect will be considered acceptance of the new terms. Members are advised to check this page regularly.

2 Eligibility and Account Registration

2.1 Age Eligibility

You must be at least 21 years of age to use be998's services. This platform is open only to persons aged 21 and above. be998 may at any time request a copy of your national identity card or passport for age verification purposes.

2.2 One Account Policy

Each person may open only one account. Creating multiple accounts using the same name, address, email, device or payment method is strictly prohibited. be998 reserves the right to close all accounts and forfeit balances if multiple accounts are identified.

2.3 Registration Information

Providing accurate and truthful information at the time of registration is mandatory. Providing false or incomplete information may result in withdrawals being held until the account is verified. If you need to update your information, please contact the support team via 24/7 live chat.

3 Deposits and Withdrawals

3.1 Deposit Rules

The minimum deposit amount on be998 is ৳300, which applies to all payment methods. Accepted payment methods are: bKash, Nagad, Rocket and bank transfer. Deposits via any other method are not accepted.

• The deposit amount must be exact — depositing a lower or higher amount may cause delays in processing.
• You must use a payment method registered in your own name — deposits from third-party accounts are not accepted.
• Deposit confirmation generally takes a few minutes.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 30 minutes and 3 hours to process.

• Withdrawals are only possible to the same payment method used for the deposit.
• Withdrawals may be held if account verification has not been completed.
• Bonus funds cannot be withdrawn until the wagering requirements for that bonus have been met.
• If a suspicious transaction is identified, be998 may hold the withdrawal until an investigation is completed.

3.3 KYC Verification

be998 follows a KYC (Know Your Customer) process to ensure secure transactions. Required documents for verification (national identity card, selfie or proof of payment) must be submitted within 48 hours of the request.

4 Bonuses and Promotions

4.1 Welcome Bonus

A 120% welcome bonus is available on the first deposit at be998, up to a maximum of ৳8,000. A member is eligible to receive this bonus only once. A relevant code may need to be used at the time of account registration to receive the welcome bonus.

4.2 Wagering Requirement

A 25x wagering requirement applies to the welcome bonus. This means winnings earned from the bonus become withdrawable after wagering 25 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets.

• The period for fulfilling the wagering requirement is determined by the terms of the applicable promotion.
• Not all games may contribute equally toward the wagering requirement — contact live chat for details.
• Another bonus cannot be claimed while one is active, until the current requirements are fulfilled.

4.3 General Promotion Terms

• be998 reserves the right to change, suspend or cancel any promotion at any time.
• If bonus abuse is identified, the relevant bonus may be cancelled and the account may be suspended.
• The same bonus cannot be claimed more than once from the same household, address or device.

5 Gaming Rules and Fair Play

5.1 General Gaming Terms

All games available on be998 are developed by world-class software providers and operated using independently tested random number generator (RNG) technology. We follow a fair play policy to ensure the integrity of all outcomes.

5.2 Prohibited Activities

The following activities are strictly prohibited on be998:

• Playing games using any automated bot, script or software.
• Colluding with other players.
• Intentionally exploiting any technical error or bug in the system.
• Using the platform for money laundering or any illegal financial activity.
• Harassing other members or using inappropriate language.

If any of the above activities are identified, be998 reserves the right to permanently close the relevant account without prior notice.

5.3 Technical Errors

If a game outcome is affected by a server outage, network issue or software error, be998 reserves the right to void that round and the wagered amount will be returned to the member's account. Winnings earned during an error may be considered void.

6 VIP Program and Cashback

be998's VIP program has five tiers, determined by a member's activity and loyalty:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.4% cashback per week.
• Gold: Up to 0.6% cashback per week.
• Platinum: Up to 0.8% cashback per week.
• Diamond: Up to 1.0% cashback per week.

VIP tier upgrades are based on overall activity and consistent participation on the platform. Cashback is credited to the member's account on a weekly basis. be998 reserves the right to change the terms of VIP benefits at any time.

7 Responsible Gaming

be998 believes that gaming should be an entertainment activity. We encourage members to play responsibly and actively work against addiction.

• Members can set their own deposit limits, loss limits and session time limits.
• A self-exclusion option is available to temporarily suspend an account for a specified period if needed.
• If signs of addiction appear, please contact 24/7 live chat immediately.

For more information, visit our Responsible Gaming page.

8 Privacy and Data Protection

be998 gives the highest priority to the privacy of members' personal information. Our platform uses SSL encryption technology to keep all transactions and data secure. Members' information is not sold or transferred to third parties.

For full details on how data is collected, used and protected, please read our Privacy Policy page.

9 Account Closure and Termination

9.1 Closure by Member

Any member may request to close their account at any time. It is advised to fulfil any outstanding wagering requirements and withdraw any withdrawable balance before making the request.

9.2 Closure by be998

be998 reserves the right to close an account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If evidence of fraud, deception or illegal activity is found.
• If registration was completed using false or misleading information.
• If the platform is accessed from a restricted country or region.

10 Limitation of Liability and Disclaimer

be998 always strives to provide a safe and reliable service. However, be998 will bear no liability in the following situations:

• If the service is disrupted due to natural disasters, cyberattacks or other uncontrollable circumstances.
• If an account is harmed due to the member's own negligence or error.
• If a game is interrupted mid-session due to internet connectivity issues.
• If a transaction is delayed due to delays or issues with a third-party payment provider.

For any dispute or complaint, please first contact our support team via 24/7 live chat. be998 is committed to resolving all disputes fairly.

11 Applicable Law and Jurisdiction

These Terms are governed by applicable international law. Any dispute will be addressed through negotiation in the first instance. Members are solely responsible for complying with the laws of their own country.

If regulations relating to online gaming in Bangladesh change, these Terms will be updated accordingly. It is the member's responsibility to stay informed about local laws in their area.

12 Contact and Support

If you have any questions or concerns about these terms and conditions, please contact our support team:

• 24/7 Live Chat — instant support available in Bengali.
• Support email: [email protected]

All complaints are treated with the utmost seriousness and resolved as quickly as possible.